My users are still reporting some problems with login expiring early. I have one of the usernames and passwords that I have personally tested and I get the message "Please Resubmit Your Ticket!" The ticket shows that there is still time remaining of 761938. I can provide this username and password if it will help you.

By the way, any chance you could display the time remaining as Days:Hours:Minutes?


Ron

Ok, this is really good to know.
As we made "my tickets", we had this timing bug in mind.

We will address this issue and test it in the "my tickets" area.
Right now there are two columns in "my tickets" labeled "NA"
When we make these time changes, you will see the exact date and time
each ticket is "supposed to expire".

Give us a few days to redirect our focus on this issue.

As for your other request, (day:hour:min), we can do this.
Both of these issues will be corrected when TicketLink is 100% complete.